This portal is for the ordering of products by Discharge & Ward for Northern Health.

You need to have a login to enter the portal. If you are not sure of your login details, please contact us at ecommerce@aidacare.com.au or speak to your admin team for assistance.

Our Thomastown office will close at 3pm Wednesday 24th December and re-open on Monday 29/12/2025. Closed on all Public Holiday’s 25 & 26th December and 1st January 2026.

With anticipated high demand in the lead up to Christmas we encourage all Hire Orders to be placed by 2pm Tuesday 23rd of December to ensure delivery on the 24th December 2025.  Orders for same day delivery on 24th December must be in prior to 11am.  Orders for next day delivery which will be Monday 29th December must be in by 12pm Wednesday 23rd December.

The Thomastown office will close at 3pm on the 31st December and will re-open on Friday the 2nd January 2026. All orders for delivery on the 31st December 2025 must be placed by 2pm on the 30th December 2025.  Orders for same day delivery on Wednesday 31st December must be in by 11am.  Orders for delivery on Friday 2nd January must be in by Wednesday 31st December at 12pm.

Wishing everyone a very Merry Christmas & and a Safe & Happy New Year from the entire Team at Aidacare